At Arvi Tours & Travels, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our domestic and international travel services. By engaging with our services, you agree to the practices described in this policy.
Information We Collect
We collect various types of information to provide you with our travel services effectively. The types of data we may collect include:
Personal Information: This includes your name, contact information (email address, phone number, and postal address), passport details, and other identifying information required for travel bookings.
Payment Information: When you make bookings, we collect payment details, which may include credit card information or other payment methods.
Travel Preferences: We may gather information about your travel preferences, such as seat preferences, meal requests, and any specific requirements.
Travel History: Information related to your past travel experiences with us, including previous bookings and travel destinations.
Communication Data: Records of your interactions with us, including emails, chat conversations, and phone calls.
Website and Mobile Data: Data about your use of our website or mobile app, including your IP address, device information, and browsing history.
How We Use Your Information
We utilize your information for the following purposes:
Booking and Reservation: To process bookings, reservations, and payments for your travel arrangements.
Communication: To communicate with you about your bookings, provide updates, and inform you of any changes to your travel plans.
Customized Travel Experiences: To tailor your travel experience according to your preferences and requirements.
Customer Support: To assist you with inquiries, requests, and issues related to your travel plans.
Marketing and Promotions: To send you promotional materials, offers, and newsletters (you can opt-out of these communications at any time).
Improving Services: To enhance our services, website, and mobile app based on user feedback and preferences.
Disclosure of Information
We may share your information with:
Service Providers: Trusted third-party service providers, such as airlines, hotels, and tour operators, to facilitate your travel arrangements.
Legal Requirements: When required by law, regulation, or legal process, we may disclose your information to authorities or government agencies.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and regular security audits.
Your Rights
You have the right to:
- Access your personal information.
- Correct inaccuracies in your data.
- Withdraw consent where applicable.
- Delete your information (subject to legal obligations).
- Object to the processing of your data.
Contact Us
If you have questions, concerns, or requests related to your data privacy or this Privacy Policy, please contact us at (+91-8180816460).
Arvi Tours & Travels may update this Privacy Policy periodically, so please review it regularly. Your continued use of our services constitutes acceptance of any changes to this policy.